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Terms & Conditions

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Last Updated: 11/12/2025

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Welcome to Creating Conscience Services (“the Company,” “we,” “our,” or “us”). These Terms & Conditions govern your use of our website, your rental of equipment, and your engagement with any audio, live event, or production services we provide.

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By accessing our website, submitting a rental or service request, or entering into any booking with us, you agree to these Terms & Conditions.

1. Definitions

  • Client / Renter / Customer: The individual or organization renting equipment or hiring services from the Company.

  • Equipment: Any audio, video, lighting, staging, or other gear owned or sub-rented by the Company.

  • Services: Any audio engineering, mixing, consulting, delivery, setup, teardown, or related services.

  • Website: Any pages or content accessible at creatingcs.com

2. Website Usage

2.1 Acceptance of Use

By using our website, you agree not to misuse, damage, overload, or attempt unauthorized access to any part of the site or associated systems.
 

2.2 Accuracy of Information

We aim to keep our website information accurate and current; however, pricing, availability, and service descriptions may change without notice. We are not responsible for typographical errors or outdated content.
 

2.3 Account Security

If the website offers account creation, you are responsible for maintaining the confidentiality of your login information.
 

2.4 Third-Party Links

The site may include links to external resources. We are not responsible for content, accuracy, or security of those third-party sites.

3. Rental Policies

3.1 General Rental Requirements

To rent equipment, you must:

  • Be at least 18 years old

  • Provide accurate contact information

  • Present a valid ID upon delivery or pickup (if requested)

  • Agree to all rental terms prior to receiving the equipment

3.2 Rental Period

The rental period begins at the agreed-upon delivery or pickup time and ends when the equipment is returned or retrieved by the Company.

3.3 Delivery & Pickup

  • Delivery and pickup may be free within the Omaha area (or as specified).

  • For locations outside our free zone, additional travel fees apply.

  • Clients must be present at the scheduled time; delays may incur fees.

3.4 Equipment Condition & Responsibility

Upon delivery or pickup, you accept the equipment in good working condition. From that moment until it is returned, you are fully responsible for:

  • Loss

  • Theft

  • Damage

  • Improper use

  • Weather exposure

  • Accidental or intentional harm

3.5 Damage, Loss, & Repair Fees

If equipment is returned damaged, non-functional, or missing components, you agree to pay:

  • Full repair costs or

  • Full replacement costs if repair is not possible or exceeds value

  • Cleaning fees for smoke, liquid, or residue exposure

The Company will determine repair or replacement in its sole discretion.

3.6 Unauthorized Modifications

Clients may not alter, open, modify, or attempt repairs on any equipment. Doing so may result in full replacement charges.

3.7 Technical Support

If an issue arises, clients must contact the Company immediately. Failure to do so may limit the ability to assess cause and may result in fees.

3.8 Sub-Rented Gear

If the Company provides sub-rented gear to fulfill a request (e.g., additional microphones or specialty items), you agree to comply with the sub-rental provider’s rules as well.

4. Service Policies

4.1 Scheduling & Booking

Services are reserved on a first-come basis. A booking is considered confirmed only after written approval and any required deposit.
 

4.2 Customization & Show Needs

Every event is unique. Services are tailored to your event based on:

  • Venue needs

  • Equipment availability

  • Budget

  • Safety considerations

However, customization is not unlimited and remains within the boundaries of available inventory and professional standards.
 

4.3 On-Site Expectations

Clients must provide:

  • Safe working environments

  • Reasonable access to the venue

  • Accurate event timelines

  • Adequate power sources
     

4.4 Event Changes

Last-minute changes to location, schedule, or needs may result in additional charges or reduced service capability.
 

4.5 Staff Safety

If unsafe conditions arise (weather, crowd behavior, venue hazards), the Company may refuse to continue work without refund.

5. Payment Terms

5.1 Pricing

All pricing is listed on the website or in the provided quote. Prices may change without notice until a booking is confirmed.

5.2 Deposits

A deposit may be required to secure rentals or services. Deposits are generally non-refundable unless otherwise stated.

5.3 Final Payment

Payment is due on or before equipment delivery or the start of services unless otherwise agreed in writing.

5.4 Late Fees

Late returns may incur per-day fees. Long overdue equipment may be treated as lost or stolen and charged accordingly.

6. Cancellations & Refunds

6.1 Client Cancellations

  • Rentals: Cancellations within 48 hours of the rental start time may incur a fee up to the full rental amount.

  • Services: Cancellations within 72 hours of the event may incur up to the full service charge.

6.2 Company Cancellations

We may cancel a booking due to:

  • Equipment failure

  • Unsafe conditions

  • Client’s violation of these terms

  • Circumstances beyond our control

Refunds will be issued for any services not performed unless caused by client violation.

7. Liability

7.1 Limitation of Liability

To the fullest extent allowed by law, the Company is not liable for:

  • Interrupted events

  • Loss of revenue

  • Delays due to weather, venues, or third parties

  • Client misuse of equipment

  • Data loss

  • Any indirect, incidental, or consequential damages

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7.2 Maximum Liability

If liability is ever established, it is limited to the total amount the client paid for the specific rental or service.

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7.3 Client Indemnification

Clients agree to indemnify and hold harmless the Company against all claims, damages, and expenses arising from:

  • Misuse of equipment

  • Unsafe venue conditions

  • Guest or third-party behavior

  • Violations of these Terms

8. Privacy & Data

We collect only essential information to process rentals, provide services, and communicate with clients.
Your data is never sold or shared except when necessary to complete your booking or if required by law.

9. Intellectual Property

All website content—text, media, branding, design—is the property of the Company.
You may not reproduce or misuse content without written permission.

10. Amendments

The Company may update these Terms & Conditions at any time. Updates will be posted to the website with a new “Last Updated” date.

Continued use of the website or services means you accept the updated terms.

11. Governing Law

These Terms are governed by the laws of the State of Nebraska, without regard to conflict-of-law principles.

12. Contact

For questions regarding these Terms or any part of our services:

Creating Conscience Services
info@creatingcs.com
(402) 979-6695

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